FAQ

Can't find your tickets? Not sure which gate to enter from? Need more information? We're here to help answer our most frequently asked questions.

Ticketing FAQs

Got a ticketing-related enquiry? We've answered the frequently asked questions below.

If you still can't find an answer to your enquiry, click "Help" on the top right of the page or contact [email protected] for further assistance.

Where can I buy an Ekka 2024 Ticket?

Tickets for Ekka 2024 will be available for purchase online only shortly. Subscribe to the Ekka database to find out first and get the best deal!

What do I get with my Ekka Ticket?

You get admission for your chosen day and access to all the free activities Ekka has to offer! Get hands-on in our variety of fun animal activities, view all our magnificent competition displays, watch our action-packed live competitions, visit our entertainment stages for some of the nation's best performances and catch our ever-popular night show "EkkaNITES!"

Can I change my day after purchasing?

This year, ticket purchasers are able to do a self Day Change. If you need to change your nominated day/s, you can click on the Day Change link provided in your ticket confirmation email.

Please note that a day change can only be done ONCE and no further edits can be made after 12pm Friday, 9 August 2024.

To change a Super Saver day to a Regular Day, charges may apply.

Am I eligible for a discount on entry to ekka?

Check our Concession Cards page to see if you're eligible for a concession ticket.

Can I leave the ground and re-enter on the same ticket?

Valid Ekka Ticket holders may be granted a pass that allows them to leave and to re-enter the Brisbane Showgrounds (a Pass Out), subject to the conditions in this section.

Pass Outs may be claimed free of charge by Ekka Ticket holders at the gates, customer relations or any information booth within the Brisbane Showgrounds between 9am - 8pm on any day the ticket-holder enters the Ekka with an Ekka Ticket.

Each Ekka Ticket holder is permitted to claim one (1) Pass Out per day only.

Pass Outs are only valid for use for re-entry to the Brisbane Showgrounds on the day the Pass Out is issued.

The Ekka Ticket holder can use their Pass Out on multiple occasions for re-entry during the day their Pass Out is issued.

The RNA reserves all rights to refuse entry to the Ekka to any person who does not hold a valid Pass Out.

Ekka Tickets must not be offered for resale including via online sale platforms such as eBay and Gumtree, except via RNA’s authorised agents.

I bought a ticket online and have not received it, what do I do?

During peak sale periods, tickets may take up to 24 hours to receive. Try searching your inbox and junk folder for an email from [email protected]. If you still can’t find it, send us an email at [email protected] with your full name and email address used during checkout.

Do I need to print my ticket/s?

At the gate we scan tickets presented on your phone or tickets that have been printed (not required). Please have your ticket ready when entering the event.

Ticketing Information

For specific ticketing-related information, select from the drop-down menu under Ticketing Information.

Can I bring food into Ekka?

Yes! You're welcome to bring a picnic lunch with you to Ekka. Please remember to dispose of any rubbish in the bins provided.

Can I bring alcohol into Ekka?

No, but there are several licensed venues where you can drink.

Can I smoke inside the Ekka?

There are designated smoking areas outside the Brisbane Showgrounds. Please be aware you are not allowed to take food or drink into smoking areas.

What should I do if I lose my child?

Don't panic - there is a dedicated Lost Persons station at the Gregory Terrace Police Station open between 9:00am and 8:30pm.

As part of the Keep Kids Safe program, parents are encouraged to collect a free wrist band from the police marquee on Gregory Terrace as soon as they arrive at Ekka. They can write their mobile number on their child's wristband, so if they become separated they can be reunited ASAP.

Click here to learn more about keeping kids safe at Ekka

What do I do if I lose my purse/wallet/keys/backpack/other item?

Lost and found is located at Customer Relations on the lower level of the Royal International Convention Centre.

Facilities

Click here for our full list and information about Ekka facilities.

Transport FAQs

Got a transport-related enquiry? We've answered the frequently asked questions below.

If you still can't find an answer to your enquiry, click "Help" on the top right of the page or contact [email protected] for further assistance.

Can I buy an Ekka entry ticket at train stations?

Tickets are only available for purchase online via the Ekka website.

Is public transport included in my Ekka ticket?

No, however there is a special Ekka $3 and $6 travel ticket Available for purchase from any attended train stations.

Simply present your valid Ekka entry ticket to the attendant and they will be able to assist further.

Is there parking at Ekka?

There are various car parks within walking distance to the Brisbane Showgrounds, including:

King St Car Park

Cornerstone Parking - Royal Brisbane Hospital

Secure Parking - Valley Metro Car Park

Secure Parking - McWhirters Car Park

Please be advised that parking slots are limited and may be fully booked out especially during the weekends and public holiday, so we do encourage catching public transport if you are able to.

Is the Exhibition station operating for Ekka 2024?

For updates on the Exhibition station, we strongly recommend subscribing to the Ekka Mail List to stay up to date with any announcements closer to Show.